RETRIEVER BOOKS Dee Why Payment and Policies


For those in the Sydney area of Sydney, books can be put aside for up to 7 days if you wish for viewing: just send us an e-mail with your name and likely visit/purchase date or call our earthly paradise Retriever Books on 9981-7111 and we shall reserve the book. Of course, this service is obligation free. 


  • Our listed book prices are in Australian Dollars and include GST for Australian Sales
  • Postage and any Insurance costs are additional and are quoted prior to checkout


Australian Customers

- Visa, Mastercard & Amex via our secure servers
Direct Deposit or Bank Transfer
(via Internet Banking or any Bendigo Bank branch)
       Bendigo Bank
       BSB 633000
       Account #123845588
       Name: Shiny Owl Books
 - Australia Post Money Order
 - Paypal 
 - Cash or EFTPOS
Customers can order books on-line and come into Retriever Books to settle.

(Non-Australian)  Customers
- Visa, Mastercard & Amex via our secure servers
- Paypal


  • We will accept returns if you contact us within 7 days.
  • If we agree to the return, the book(s) must be returned well packed and arrive in the condition it left.
  • Customer's return postage will  be refunded if the book description is materially incorrect.


  • The web site has security measures in place to protect the loss, misuse and alteration of the information under our control.
    We use 128-bit SSL encryption to protect your financial information.
  • Any Credit Card numbers supplied to us will be deleted permanently from our database on a regular basis.
  • We will never supply your details to any other person or organisation.
  • We may contact you with specific titles we feel you may be interested in.
  • We provide users the following options for removing their information from our database and to not receive
    any future communications from our service:
    • You can send an email to 
    • You can send a letter to the following postal address:
    • Shiny Owl Books , 11 Waratah St, Mona Vale NSW 2103 Australia
  • You have the option to change and modify information previously provided, by logging in through our home page
    and then accessing account administration.

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact:

Neil Mckernan

  • Shiny Owl Books , 11 Waratah St, Mona Vale NSW 2103 Australia

Shiny Owl Books  A.B.N. 31 288 784 232